ABOUT US

Our Team

Dr. Idayu

Psychiatrist


Dr. Idayu is a psychiatrist at Selayang Hospital under the Fellow of Psychiatry and Community Rehabilitation. Dr Idayu started his career in medicine in Sabah in 2006 as a house officer at Queen Elizabeth Hospital and Likas Hospital. Before Dr Idayu turned to a psychiatrist, Dr Idayu was also a Medical Officer at Mesra Bukit Padang Hospital, Sabah.


Dr. Idayu's role in Zara Aisyah Homes (ZACC MYTOWN) is to ensure that the Senior Citizens under her care are physically and mentally healthy. At Zara Aisyah Homes (ZACC MYTOWN), emphasis is given to a person’s well -being where he or she is able to realize his or her potential, is able to overcome stress in life and is able to contribute to himself or herself.


With Dr. Idayu's experience in this field, Zara Aisyah Homes (ZACC MYTOWN) has helped many to take the elderly care industry to a higher level by introducing the best care to the elderly.



The Heart Behind ZACC MYTOWN


With a passion for providing comprehensive care and support to seniors, the ZACC MYTOWN team brings together professionals from diverse backgrounds — nursing, healthcare, social work, and care management. Each member contributes unique expertise and a shared dedication to ensuring the well-being of every resident.

From the moment of admission through daily living and specialized care, our team works seamlessly to create a journey that is safe, dignified, and tailored to each individual’s needs. Through effective communication, compassion, and attention to detail, we collaborate closely with families and healthcare professionals to deliver the highest standard of care.

At ZACC MYTOWN, our team is united by one mission: to enhance the quality of life for every senior. Whether through personalized care plans, engaging activities, or simply a listening ear, we approach every task with empathy, professionalism, and respect.

By staying informed of the latest developments in elderly care and continuously improving our practices, our team ensures that ZACC MYTOWN remains a trusted leader in senior living — where care goes beyond service and becomes a lifestyle.


ZACC MYTOWN Important Update

Call Centre Activation & Visiting Policy Update 

To improve communication for all admitted residents and their families, our ZACC MYTOWN Call Centre is now officially active.

Call Centre Number: 012-340 8099

(For visitation booking & all post-admission enquiries)


Our team is currently undergoing guided training, some enquiries may require a call-back after reviewing the latest resident information.


Visiting Hours (By Booking Only)

Daily, including Public Holidays

09:00 AM – 02:00 PM (Last slot)

06:00 PM – 08:00 PM (Last slot)


  1. All visits must be booked in advance through our Call Centre.
  2. Walk-ins may not be allowed to prevent overcrowding and ensure resident wellbeing.
  3. If a resident has restricted visitation instructions, our team will verify every request with the authorised family member before approval.

Call Centre Handles:

  • Visitation slot booking
  • Non-medical enquiries for admitted residents
  • Billing & payment matters
  • Readmission coordination
  • Medication & essential item replenishment
  • Personal belongings & upkeep enquiries


Thank you for your cooperation as we transition into a more structured and efficient support system for your loved ones.


Mahirah Omar & the team

General Manager

Resident Care Department