Our Care

For us, caring is more than a job; it's a way of life, an unwavering commitment to showing our residents love and a fantastic way of life. We provide residents with beautiful environment, activities, and a truly happy and safe place to call home.


We accept people of all abilities, from those who like their independence to those who require all-around support, and we cover the complete spectrum of care.


We are also specialists in dementia care. Our exceptional caregivers are trained to the highest standards in-house. Everyone is treated as an individual and is well-cared for, with meticulous attention to detail. We appreciate your faith in us. We are fortunate to be able to care for the amazing people in our lives, and our compassion is genuine.


We provide residential care to seniors with a range of abilities and support needs. We also have a day care facility that offers a variety of activities.

  • Day Care 7am - 7pm
  • Residential Care

Care Type

  • Residential Care
  • Nursing Care
  • Respite & Convalescent Care
  • Day Care (7am - 7 pm)
Residential Care

Residential Care

Our residential care services are small, individualised residential care facilities that are tailored to the requirements of the people we help, and we take pride in making our residents feel at home while they are with us.

  • For those who are finding it difficult to cope at home
  • Short-term / Long-term Care
Nursing Care

Nursing Care

  • For those who require clinical assistance and have dementia or specialist requirement
  • short term/ long-term care
Respite & Convalescent Care

Respite & Convalescent Care

In Malaysia, our respite and convalescent care service provides a 'breathing place' for both carers and individuals who require care and attention. We can provide additional support for folks who require short-term care due to illness, surgery, or other short-lived need. All of our facilities are staffed with highly competent, well-trained, and experienced nurses to get you back on your feet.

  • Temporary accommodation for a minimum of two weeks or more
  • Short-term / Long-term Care
Day Care (7am - 7 pm)

Day Care (7am-7pm)

Home away from home. People who may need some additional support during the day.

Care Type

ZACC 9

Residential Care

Our residential care services are small, individualised residential care facilities that are tailored to the requirements of the people we help, and we take pride in making our residents feel at home while they are with us.

  • For those who are finding it difficult to cope at home
  • Short-term / Long-term Care

ZACC 9

Nursing Care

A variety of exceptional accommodation options for those with a variety of needs, including short-term personal nursing care. We provide specialised care to those with early, middle, or late-stage dementia, allowing them to retain a good quality of life.

  • For those who require clinical assistance and have dementia or specialist requirement
  • Short-term / Long-term Care

ZACC 9

Respite & Convalescent Care

In Malaysia, our respite and convalescent care service provides a 'breathing place' for both carers and individuals who require care and attention. We can provide additional support for folks who require short-term care due to illness, surgery, or other short-lived need. All of our facilities are staffed with highly competent, well-trained, and experienced nurses to get you back on your feet.

  • Temporary accommodation for a minimum of two weeks or more
  • Short-term / Long-term Care

ZACC 9

Day Care

In Malaysia, our respite and convalescent care service provides a 'breathing place' for both carers and individuals who require care and attention. We can provide additional support for folks who require short-term care due to illness, surgery, or other short-lived need. All of our facilities are staffed with highly competent, well-trained, and experienced nurses to get you back on your feet.

  • Temporary accommodation for a minimum of two weeks or more
  • Short-term / Long-term Care

Residential Care Package

At ZACC MYTOWN, we understand the unique complexities of each individual’s needs. From the very beginning, we work closely with residents and their families to find the best placement or support package, while aligning with their long-term goals and personal aspirations. Our approach is flexible and responsive, reviewed regularly to adapt to changing care and support needs.


Whether in a residential facility or within the community, we believe in delivering personalized, person-centered care that empowers seniors to live meaningful, fulfilling lives.


To meet diverse preferences, we provide both Single Rooms and Deluxe Rooms, with shared care services designed to ensure comfort, dignity, and peace of mind.

Deluxe Suite

Sharing


Private Suite Single

ZACC MYTOWN Important Update

Call Centre Activation & Visiting Policy Update 

To improve communication for all admitted residents and their families, our ZACC MYTOWN Call Centre is now officially active.

Call Centre Number: 012-340 8099

(For visitation booking & all post-admission enquiries)


Our team is currently undergoing guided training, some enquiries may require a call-back after reviewing the latest resident information.


Visiting Hours (By Booking Only)

Daily, including Public Holidays

09:00 AM – 02:00 PM (Last slot)

06:00 PM – 08:00 PM (Last slot)


  1. All visits must be booked in advance through our Call Centre.
  2. Walk-ins may not be allowed to prevent overcrowding and ensure resident wellbeing.
  3. If a resident has restricted visitation instructions, our team will verify every request with the authorised family member before approval.

Call Centre Handles:

  • Visitation slot booking
  • Non-medical enquiries for admitted residents
  • Billing & payment matters
  • Readmission coordination
  • Medication & essential item replenishment
  • Personal belongings & upkeep enquiries


Thank you for your cooperation as we transition into a more structured and efficient support system for your loved ones.


Mahirah Omar & the team

General Manager

Resident Care Department