OUR CARE

Daily Activities


Dementia-friendly activities

At ZACC MYTOWN, our professional team is committed to supporting our residents in enjoying everyday life. Our team takes a thoughtful approach to dementia-friendly activities and meaningful involvement, ensuring that our residents with dementia continue to feel happy, comfortable, and content.

With a comprehensive understanding of people's lives, we can stimulate positive remembrance and provide a safe and supportive environment where individuals feel comfortable participating in both old and new activities, vacations, and events.


Below is a list of our activities and events

Physical activity: exercise, gardening, bowling, ball toss, outdoor stroll, etc

Purposeful living: writing letters, self-improvement / check-ups

Games: jigsaw, board games, card games, trivia, etc.

Wind down / storytelling, tv, family pictures & videos

In-house family activity, lunch & dhuhr - arts & crafts, cooking, games (weekend only)

Outing with travel carers (family members are welcome!), lunch and dhuhr outside (Weekend only)

ZACC MYTOWN Important Update

Call Centre Activation & Visiting Policy Update 

To improve communication for all admitted residents and their families, our ZACC MYTOWN Call Centre is now officially active.

Call Centre Number: 012-340 8099

(For visitation booking & all post-admission enquiries)


Our team is currently undergoing guided training, some enquiries may require a call-back after reviewing the latest resident information.


Visiting Hours (By Booking Only)

Daily, including Public Holidays

09:00 AM – 02:00 PM (Last slot)

06:00 PM – 08:00 PM (Last slot)


  1. All visits must be booked in advance through our Call Centre.
  2. Walk-ins may not be allowed to prevent overcrowding and ensure resident wellbeing.
  3. If a resident has restricted visitation instructions, our team will verify every request with the authorised family member before approval.

Call Centre Handles:

  • Visitation slot booking
  • Non-medical enquiries for admitted residents
  • Billing & payment matters
  • Readmission coordination
  • Medication & essential item replenishment
  • Personal belongings & upkeep enquiries


Thank you for your cooperation as we transition into a more structured and efficient support system for your loved ones.


Mahirah Omar & the team

General Manager

Resident Care Department