To improve communication for all admitted residents and their families, our ZACC MYTOWN Call Centre is now officially active.

Call Centre Number: 012-340 8099

(For visitation booking & all post-admission enquiries)

Our team is currently undergoing guided training, some enquiries may require a call-back after reviewing the latest resident information.

Visiting Hours (By Booking Only)

Daily, including Public Holidays

09:00 AM – 02:00 PM (Last slot)

06:00 PM – 08:00 PM (Last slot)

1. All visits must be booked in advance through our Call Centre.
2. Walk-ins may not be allowed to prevent overcrowding and ensure resident wellbeing.
3. If a resident has restricted visitation instructions, our team will verify every request with the authorised family member before approval.